Policies
Aspengrove Country Resort Policies
Pets
All pets must be on a leash at all times unless otherwise permitted by the Resort. Pets
must be friendly and good with other pets and livestock such as horses, cattle, sheep,
cats & dogs. Pets may not be left unattended in cabins or on premises. No pets are
permitted in the lodge unless they are service dogs. Pets must stay off furniture
including beds and futons. Please keep them out of the koi ponds for safety of the koi
and the liners are easily torn by their nails. Be advised that we have resident dogs at
Aspengrove that are not on leashes. They are friendly dogs but if your dog doesn’t get
along with others we advise keeping them at home.
Quiet Time
We have a quiet time policy of 11 am to 7 am. This doesn’t mean you have to go to bed,
just turn the music off or way down. We have installed decimal meters to ensure we
abide by noise bylaws. Please be respectful of other guests & our neighbors.
Camp fire
The campfire is available when it is not windy and no campfire ban is in place. We can
supply some wood for the fire for $5 per bundle. All fires must be put out completely
when the last guest retires for the evening. If the fire is not extinguished there will be a
danger charge of $173 as per the Forest Services of British Columbia. We are in an
extremely dry area. We will ensure you have water and a shovel to extinguish your fire.
We have a propane fire pit for use during fire bans. There is a $20 charge for use of this
to cover the propane costs.
Waterfall Feature & John Deere Chuck Wagon –
Children and Pets Must be supervised at all times. No Climbing in or on the structures
unless otherwise permitted between the Client (s) and the Resort for photography
opportunities. No feeding the fish or entering the water at any time.
Alcohol
For large groups we may have limited fridge space so you may need to bring coolers.
Each cabin is also equipped with a mini fridge.
Special Event Permit – BC liquor Licencing Requires Anyone hosting or serving liquor at
a Special Event – including family events – are required to obtain a SEP (Special Event
Permit) In addition, the bartender must obtain a SES (Special Event Server) certificate
unless, your bartender has their ‘serving it right” certificate, then there is no need for
SES, just the SEP
As the host of a private party, the Client (s) acknowledges full responsibility for the
proper and lawful distributions and consumption of alcoholic beverages at the Resort
During the duration of the event described in this contract
BYOB: Liability falls on the Client (s) and the Client (s) attendee (s) and will not hold the
Resort responsible. If you choose BYOB we advise clients to hire a bartender
Smoking & Vaping
All cabins & buildings are non-smoking, including Vapes and non-flammable candles.
You may smoke outside but ONLY in DESIGNATED area at the fire pit. Vapes are only
permitted outside and are not subject to a designated area. Please use the ashtrays
provided. Butts are litter. Never smoke in the forest here or anywhere. Your host has
provided a large DEPOSIT to ensure there is no smoking outside the designated area
and will forfeit the deposit entirely should this rule be broken- no exceptions.
ATV and Motorbikes
We have very limited areas for use at the resort but you can ride or trailer your
equipment farther up the mountain for unlimited crown land access.
Horses
We do not do trail rides, lessons or rent out our horses. Our horses are not trail horses
and we do not have an instructor
-For your safety and insurance reasons, guests are not to go into the horse paddocks or
the horse fields without prior permission from Aspengrove. All animals may be
unpredictable and while Aspengrove exercises care in the selection, training and use of
its horses, it is impossible to guarantee the behavior or actions of the horses at all times
or in all situations.
Check-in & Check-out Times
Check in 3 pm
Check out 11 am.
Property Damage Deposit
A refundable $1500 damage deposit will be returnable to clients up to 2 weeks after
event has been held and property has been inspected for any damage that yourself,
your group or your pets may cause. Damage or excess cleaning needed after your
departure will be deducted from your deposit at a rate of $150 per hour.
Please not this will also be used for:
Campfire infraction rule $173
Smoking- There is absolutely a no exceptions resort policy for smoking in any area of
the facility except in designated area at the fire pit. Host will forfeit the damage deposit
entirely $1500
Reservation
A 15% deposit of total venue rental, before tax and damage deposit by Etransfer. This
payment serves to hold the venue for the specific date of event or wedding and is
payable at time of contract signature.
Please note that 50% of initial deposit is non refundable – see contract
Cancellation Policy
In the event of a cancellation of a special event, group booking or wedding, all
payments/deposits made to date are subject to the non refundable portion of the
following schedule
50% of initial 15% deposit
30% of total paid to date 90 days prior to event
50% of total paid to date 60 days prior to event
100% of total paid 30 days prior to event less damage deposit (s)
